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Important Documents – For All Borrowers

Find all of our borrowing documents below, with links to view and download these as PDFs. Find our Important Loan Documents, including Responsible Lending Statement, FCA Information Sheet, Treating Customers Fairly Statement & more.

Responsible Lending Statement

Responsible Lending Statement

Financial Conduct Authority

Financial Conduct Authority Information Sheet

Complaints Procedure

Complaints Procedure

Treating Customers Fairly

Treating Customers Fairly Statement

Already Submitted An Application?

If you’ve already submitted an application and you want to download, sign, and send your personal loan documents to us. 

Please contact us on 01924 377 771 to retrieve a copy of your personal loan documents.

Representative Example:
£500 loan repayable over 12 months £81.25 per month total amount payable £975.00
Representative 295.60% APR

The One Stop Money Shop Ltd is authorised and regulated by the Financial Conduct Authority registration number 713424.

Registered Office, Ground Floor, Cora House, 20 Gills Yard, Wakefield, WF1 3BZ. Registered in England and Wales company number 04402345. Data Protection Z6613603.

Warning: Late repayment can cause you serious money problems. For help, go to